Privacy Policy

Who we are

Operator: Hollycorn N.V. (No. 144359), Scharlooweg 39, Willemstad, Curaçao.
Payment/processing partners may include regulated PSPs and crypto gateways. Contact: [email protected].

What data we collect

Account: name, date of birth, country, e-mail, phone.
KYC/AML: ID document, proof of address, proof of funds.
Technical: IP, device, browser, logs, cookies.
Payments: masked card details or wallet identifiers, transaction history.
Gameplay: sessions, bets, bonuses, limits.
Support: chat transcripts, e-mails, complaints.

Why we process it (legal bases)

Provide the service and payments (contract).
Verify age, prevent fraud, meet AML duties (legal obligation).
Run security, audits, dispute handling (legitimate interests).
Send service messages; marketing only with consent and opt-out.

Retention

Keep data as long as the account is active and as required by AML/accounting laws. Typical AML retention is several years after closure, then deletion or anonymisation.

Cookies

Essential: login, session, security.
Analytics: performance and crash data.
Preference: language, lobby filters.
Manage cookies in your browser. Essential cookies are required to operate the site.

We share with payment providers, KYC vendors, game studios, analytics and anti-fraud tools, and regulators if required by law. We require contracts and security measures.

Security

Encryption in transit, tokenisation at PSPs, access controls, monitoring, and audits. No guarantees of absolute security.

Your rights

Access, rectification, erasure, restriction, portability, and objection where applicable. To exercise rights or file a complaint, contact support. You may also complain to a data authority in your region.